Shipping Policy
Shipping Policy
A meaningful gift, on its way to someone special.
Here is what to expect from order to arrival.
1–3 business days
We prepare and make your gift before dispatch. This applies to all orders, personalized or otherwise.
On its way to you
Once your order ships, the shipping estimate for your destination begins. See the times below.
Add both timeframes
Processing + shipping = estimated delivery. For U.S. orders, allow approximately 6–10 business days in total.
One processing window for every gift. The 1–3 business days include processing and manufacturing, including personalization where applicable. Add the shipping time below; there is no separate extra personalization window.
Where is your gift going?
These are estimated shipping times after your order leaves us. They do not include the 1–3 business days needed to process and manufacture your order.
United States
5–7business days shipping
Canada
5–9business days shipping
Australia & New Zealand
6–10business days shipping
United Kingdom & European Union
6–10business days shipping
Rest of the world
2–4 weeksshipping, plus 1–3 business days processing
Ordering for a special occasion? Allow the full processing and shipping window. Business days are Monday through Friday, excluding public holidays. Weather, carrier delays, customs clearance, and busy holiday periods may affect arrival.
Shipping charges
Any applicable shipping charges are displayed at checkout before you complete your purchase. Review the available shipping options and your order total before placing your order.
Shipment tracking
When your order ships, we will email a shipping confirmation with tracking information where available.
A label may be created before the carrier scans the package. Please allow time for the first tracking update. Items sent in separate packages may arrive separately.
Addresses & PO Boxes
Please check your address carefully, including any apartment, suite, or unit number.
Canvas orders cannot be delivered to PO Boxes because UPS does not deliver to PO Boxes. Please provide a street address for any order containing a canvas.
If you need to correct an address, email support@worthyanddear.com promptly with your order number. Changes may not be possible once processing or shipping has begun.
Delayed or undeliverable orders
Delivery times are estimates. If your shipment is taking longer than expected, tracking has stopped updating, or a package is returned as undeliverable, contact us with your order number.
We will review the shipment and help with the available next steps.
Missing or damaged deliveries
If tracking shows delivery but you cannot find your gift, check the delivery area, reception or mailroom, and whether someone accepted it for you. Contact us if it is still missing.
If your gift arrives damaged, email us with your order number and, where possible, photos of the item, packaging, and shipping label. Please keep the packaging while we review the issue.
Returns & refunds
For information about returns and refunds, please read our Return & Refund Policy.
For a delivery question before placing an order, contact support@worthyanddear.com.
A question about your delivery?
We are here to help. Please include your order number so we can look into your shipment.
Last updated: October 11, 2026